Refund policy

At ALStudioCollective, we are committed to creating high-quality digital designs and templates for your celebrations.

Because all products are digital downloads, all sales are final once files have been accessed or downloaded.

We do not offer refunds, exchanges, or cancellations for:

• Instant download products

• Customized digital files

• Accidental purchases

If you experience any issues accessing your files, please contact us and we will gladly help resolve the problem.

Our goal is always to make sure you have a smooth and enjoyable experience using our designs.